Principal Presales Customer Engineer (based in Canberra)

Cloudflare · 📍 Distributed · Diposting 2026-10-07
FULL_TIME⭐ TERVERIFIKASI
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Cloudflare is seeking a Principal Presales Customer Engineer to join our team. In this role, you will be responsible for driving sales and customer success by providing technical expertise and guidance to our clients. Based in Canberra, you will work with a distributed team to deliver exceptional service and support.

This is a unique opportunity to work with a leading global company and make a significant impact on our clients' success. We offer a competitive salary and a comprehensive benefits package.

If you are a seasoned professional with a strong technical background and a passion for customer success, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Provide technical expertise and guidance to customers during the sales process.
  • Develop and maintain strong relationships with key customers.
  • Assist in the development of technical proposals and presentations.
  • Support the sales team in identifying and pursuing new business opportunities.
  • Ensure customers achieve successful implementations and ongoing satisfaction with Cloudflare products and services.
  • Stay up-to-date with industry trends and technological advancements.
  • Mentor and coach junior team members.
  • Contribute to the continuous improvement of sales and customer success processes.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Minimum of 10 years of experience in a technical sales or customer success role.
  • Strong understanding of Cloudflare products and services.
  • Excellent communication and interpersonal skills.
  • Ability to travel as required.
  • Proven track record of driving sales and customer success.
  • Strong problem-solving and analytical skills.
  • Ability to work effectively in a distributed team environment.

    • 🛠️ Keahlian

    Technical expertiseCustomer successSalesTechnical proposalsCustomer relationshipsIndustry trendsMentoringProcess improvement
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