E-Commerce Admin & Live Shopping Host - PT Indo Pasifik Huayang Machinery

Join PT Indo Pasifik Huayang Machinery as an E-Commerce Admin & Live Shopping Host and play a pivotal role in driving our online sales and customer engagement. This dynamic position combines administrative excellence with live interaction skills to manage our online store, handle customer inquiries, and host live shopping events. Based in Jakarta Barat, you'll be part of a growing team in a leading industrial machinery company.

As an E-Commerce Admin & Live Shopping Host, you'll manage our online store using Shopify, respond to customer inquiries via email and WhatsApp, and host live shopping events on Instagram Live and Facebook Live. You'll work closely with our sales and marketing teams to ensure a seamless customer experience and drive sales growth.

If you're passionate about e-commerce and love interacting with customers, this is your chance to join a dynamic team at PT Indo Pasifik Huayang Machinery and make a real impact on our online sales and customer engagement.

📋 Tanggung Jawab Pekerjaan

• Manage our online store using Shopify, including product listings, inventory management, and order processing.
• Respond to customer inquiries via email, WhatsApp, and live chat, ensuring a high level of customer satisfaction.
• Host live shopping events on Instagram Live and Facebook Live, promoting products and driving sales.
• Collaborate with our sales and marketing teams to develop and implement e-commerce strategies.
• Monitor and analyze sales data to identify trends and opportunities for growth.
• Provide excellent customer service and support to our online customers.
• Assist in the development and implementation of marketing campaigns to promote our online store.
• Stay up-to-date with the latest e-commerce trends and best practices.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 1-3 years of experience in e-commerce, customer service, or a related field.
• Proficient in using Shopify and other e-commerce platforms.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with social media platforms, particularly Instagram and Facebook.
• Basic knowledge of data analysis and reporting.
• Ability to learn and adapt to new technologies and platforms quickly.

🛠️ Keahlian

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